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Shipping Policy & Rates

Shipping Policy & Rates

For Australian deliveries we generally use Startrack Express Overnight Delivery for our customer orders. For smaller lower cost items ( up to $49) we use regular Australia Post (eg for small blades, DVDs,) or, Startrack Overnight, so the pack & post cost is $11. For over $49 we have a flat rate of $14 (Startrack Express) up to an order total of $249, $250 and over we ship FREE (Startrack Express Overnight normally or Startrack Road for heavy items).

We mark all our deliveries 'authority to leave', that is, if you are not home to receive the delivery our carrier will leave the delivery at your nominated delivery address. If this is a concern for any reason, you must advise us with your order and we will ask our shipper to take your parcel to  the nearest post office for you to collect. This service has an extra fee of $15. We do not take responsibility for parcels after our shipper has delivered them to your nominated delivery address.

We ship internationally via Australia Post Air Mail. International shipping rates are displayed prior to checkout.

Please email info@thetoolworks.com.au or phone 0419 504 222 for any enquiries regarding our Shipping Policy & Rates.

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